Error for invalid link is always same, regardless of the issue that caused it

When a user selects Forgot your password option email is sent to the user. There can be two different situations when using link(s) that were sent to result with same error.

Multiple links

  • User has clicked multiple times on Forgot your password link and tries to go and change the password, but it doesn't select the latest link. Error message is displayed: "There was a problem with the password reset link you followed. Please try again."

Link has been used already

  • If user has used a link to reset password and clicks on that link again, error message is displayed "There was a problem with the password reset link you followed. Please try again."

It would be nice if messages can correspond to the certain scenario, so that user is actually informed what is the problem and try to reset password with correct steps.

  • Maja Drempetic
  • Feb 7 2020
  • Planned
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