Troubleshoot my browser issues

You can access Möbius from the following web browsers and operating systems:

Browser	Operating system
Google Chrome™	Windows, MacOS, Linux, Android
Safari®	MacOS, iOS

IMPORTANT: Taking a test in Proctored Browser Mode? Be sure to use Google Chrome.

To troubleshoot browser issues

Having trouble with your browser while accessing Möbius (Example — an image isn't displaying or loading correctly)?

Here are some suggestions to help you resolve your browser issues:

• Make sure your browser is up to date
• Enable third-party cookies (check out Access using an LMS)
• Clear your browser cache (check out Clear my browser cache)
• Disable any browser add-ons and extensions

TIP: Still having browser issues while trying to access Möbius? Contact DigitalEd's Support Team.